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THE COMPLETE RESTAURANT POINT OF SALE SYSTEM

Whether you operate a busy restaurant or an intimate fine dining service, the OrderMate POS system can be customised to suit any unique restaurant needs. Our POS system works for your restaurant, so you can focus on providing great food and beverage experiences for your diners.

Waiter using WaiterMate table mode on a tablet

GRAPHICAL TABLE LAYOUT

A visual table layout reflected on your POS system is essential for staff and operational efficiency to provide a quality customer experience.

  • Design your table layout with customisable shapes and sizes.
  • Configure multiple sections to match your restaurant floor plan.
  • Rename, move, or merge tables on the fly.
  • Apply colours to represent various table status.
  • Assign orders to tables within seconds.
Manager using POS system terminal

RESTAURANT MENU MANAGEMENT

Our highly configurable menu management allows you and your staff to run service with ease. Reduce the time spent searching the POS system for items and instead spend time serving customers and upselling items.

  • Customise the menu to suit a la carte or set menu operations.
  • Easily manage courses, modifiers, and pricing of set menus.
  • Allow wait staff to order within a few taps.
  • Tailor a menu that suits tablet ordering with fewer button presses and minimal scrolling.
Waiter serving tables in a restaurant

ORDER TO COURSES AND COVERS

Easily manage the sequence of service of your restaurant by calling away appetisers, mains, desserts, and more at the appropriate time. Your wait staff can order specific items to seats and serve the guest directly.

  • Assign order items to individual seats on tables.
  • Communicate course changes to the kitchen from the POS system.
  • View the sequence of service from your floor plan.
A busy pizza kitchen with digital prep screens

ADVANCED PRINTING

Our advanced printing configuration options allow seamless communication between all areas of your restaurant. With years of industry experience, our hospitality consultants can help you with the right printing solution that is intuitive and works for your restaurant.

  • Communicate between front, back, and different kitchen sections simultaneously.
  • Set up multiple printer groups, so orders go to the relevant service areas.
    Eg. pass, kitchen, pizza, larder etc.
  • Advanced printer notifiers for chefs to quickly identify their dishes while seeing what is being prepared in other areas of the kitchen.
  • Print dishes in set menus or courses automatically.
  • Print seat numbers on prep dockets to correctly identify the right guest with the right dish.

INTEGRATE WITH INDUSTRY LEADERS

Connect your restaurant POS system to leading hospitality solutions specialising in online gift vouchers, reservations, BI data, time and attendance, accounting, payments and more.

Enhance the experience for your customers with digital and contactless ordering for dine-in, pick up, and delivery. The integration with our preferred partner, HungryHungry, provides seamless communication between both platforms.

Tap and pay at table

PAYMENT OPTIONS

Integrate with key payment partners such as Tyro and Linkly, and your customers can pay @counter or @table with just a single tap. Tipping and automatic surcharges are also easily handled during the transaction.

Customer handing card over counter

GIFT VOUCHERS & ACCOUNTS

Sell, redeem and keep track of gift vouchers, function deposits and customer accounts using our gift vouchers and debtor functionality. Have full transparency of your accounts payable and live voucher balances so you never lose track again.

Man viewing ControlCentre on an iPhone

REPORTING & CLOUD ACCESSIBILITY

Get insights on your business any time, anywhere with our ControlCentre app. See sales figures in real-time and view performance snapshots of single or multiple venues/locations. Cloud accessibility to OfficeMate allows you to access reports or manage your menu wherever you are.

Manager counting and recording stock

STOCK & INVENTORY MANAGEMENT

Make your stock and inventory management processes easy with OrderMate’s stock control. Keep track of your stock at all times and minimise variance and wastage in your restaurant.

24/7 SUPPORT

Help is on standby 24/7 for any emergency assistance with your OrderMate POS system. Our trained technicians are available to assist you remotely over the phone or on-site in your venue.

CLIENT SUCCESS STORIES

Join restaurants all over Australia who have been raving about our innovative restaurant POS system.

Pickett & Co

Pickett & Co

Scott Pickett

It's user-friendly, easy to use and I don't have to worry. I found the follow-up support and guidance to be extremely professional.

Royal Stacks

Royal Stacks

Dani Zeini

Prior to OrderMate, I had a lot of trouble tracking sales and extracting the data needed to help me manage my businesses. Now I can use the app and able to track in real time what is happening at every store with a touch of a button.

I found OrderMate to be very professional and reliable. This system has had the least issues out of all systems I've ever used. If I have had any issues, I've received help immediately and the issue has been rectified very quickly.

I'm excited about the future of HungryHungry and the ramifications this will have on my business!

400 Gradi

400 Gradi

Johnny Di Francesco

I have seen many systems in the market, both locally and overseas and none are easier to use and teach staff especially in an industry with increasing staff turn-over.

This was critical to me and the ongoing success of my business.