Support | 24/7

At OrderMate, we dedicate ourselves to delivering unrivalled support to you 24/7.

No matter how big or small the problem, trust that we'll go the extra mile.



Lodge a ticket through one of the options below to help us with the necessary information to provide you with the best support possible.

  • Point of Sale

    Control Centre

    In the information tab in the Control Centre App, you can submit a request by filling in the details of the issue you are facing and we'll be in touch shortly.

  • realpeople-01


    SMS us on 0476 856 376 with a description of the problem and remember to include your name, venue name and issue so we can contact you quickly.

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    Request FORM

    Head to the request form and key in the details required and we'll have the right support consultant call you in no time.


Talk to a support consultant now

If you'd like to talk to a support consultant, please call us on 1300 667 002 and we'll be here to you help you.


Our Knowledge Base is filled with handy tips, quick guides and suggestions on how to make the most of the POS system to run your business smoothly and elevate operations. A hub of information for all things OrderMate, you'll be surprised to see how quickly you are able to find answers to some of the looming queries you may have.

Knowledge Base

Need Help?

Please fill out the enquiry form and a member of our product services team will be in contact with you shortly.