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NOTE: If your system is completely unoperational, call our support line on 1300 667 002.
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Please call 1300 667 002 to contact our support desk.

LODGE A TICKET

Lodge a ticket through one of the options below to help us with the necessary information to provide you with the best support possible.

CONTROL CENTRE

In the information tab in the Control Centre App, you can submit a request by filling in the details of the issue you are facing and we'll be in touch shortly.

SMS

SMS us on 0476 856 376 with a description of the problem and remember to include your name, venue name and issue so we can contact you quickly.

REQUEST FORM

Head to the request form and key in the details required and we'll have the right support consultant call you in no time.

Get Support

TALK TO A SUPPORT CONSULTANT NOW

If you'd like to talk to a support consultant, please call us on 1300 667 002 and we'll be here to you help you.

QUICK GUIDES

Our Knowledge Base is filled with handy tips, quick guides and suggestions on how to make the most of the POS system to run your business smoothly and elevate operations. A hub of information for all things OrderMate, you'll be surprised to see how quickly you are able to find answers to some of the looming queries you may have.