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THE LEADING HOSPITALITY POINT OF SALE

After years of research and development, we’ve created what we believe to be the most advanced POS system for hospitality venues on the market today. OrderMate can be highly customised to suit any hospitality venue type. Whether you’re a busy full-service restaurant, a large multi-area pub hotel, or a quick-service franchise, OrderMate can be tailored to your needs.

OrderMate POS devices. OfficeMate on a laptop, WaiterMate on tablets and a terminal, ControlCentre on iPhones

FRONT OF HOUSE POS SOFTWARE

Multiple service modes in venue

MULTIPLE SERVICE OFFERINGS

Process orders, transfer accounts and take payments seamlessly across Table Mode, Quick Sale, Bar Tabs, Debtor Accounts and Phone or Online Accounts for Pickup and Delivery.

  • The graphical table layout allows staff to manage the restaurant floor plan during service and quickly move bookings and table bills.
  • Quick Sale allows for speedy service when taking orders over the counter or bar.
  • Bar tabs are tracked securely and can be transferred to any other account type, i.e. from a bar tab to a table bill, or vice versa.
  • Phone and Online modules allow you to manage your pickup & delivery orders. Assign drivers to their orders to keep track of the deliveries.
  • Debtors Accounts track function deposits, local trade accounts, management accounts, or even room service billing.
POS printing dockets at the pass

ADVANCED POS PRINTING

OR GO PAPERLESS WITH KTS

Designed in consultation with industry-leading chefs and operators, OrderMate’s advanced printing configurations can cater to even the most complex, multifaceted hospitality business. Our paperless KTS solutions can be used stand-alone, or with POS printers for even the most complex requirements.

  • Split orders across multiple printers.
  • Advanced notifications allow chefs to quickly identify their dishes while seeing what is being prepared in other areas of the kitchen.
  • Cover numbers and course calling are clear and simple.
  • TouchPrep xPress KTS software takes the traditional ‘docket rail and printer’ and replaces it with a tablet or touch screen. This allows prep dockets to be displayed clearly, re-organised on the fly and even trigger workflows such as SMS notifications or printing to other locations.

POS PAYMENTS PLUS

However you choose to charge your customers OrderMate POS has you covered with key payment providers including integrated EFTPOS solutions for @counter and @table.

BACK OF HOUSE POS SOFTWARE

Menu management in WaiterMate

MENU MANAGEMENT

You can easily create or update menu items, set up modifiers and option groups to guide your staff through the ordering process. Use triggers to automate changes on the fly (eg. public holiday surcharges), implement price levels for takeaway orders and create combos to offer your customers the best of your menu.

POS Reporting in WaiterMate

REPORTING & INSIGHTS

From sales figures to inventory management and staffing, our reports will empower you with greater knowledge of your business so that you can pinpoint areas of strength or find opportunities to make proactive changes.

Staff member doing inventory management

STOCK & INVENTORY MANAGEMENT

OrderMate’s stock control system makes inventory management easy, ensuring that you can easily count and keep track of your stock at all times, minimising variances and wastage.

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Pin code login POS

STAFF PERMISSIONS & SECURITY

Assign permissions and privileges based on their level of seniority in the business, from trainee through to manager. In addition, OrderMate’s audit tracking will allow you to easily view all staff actions, including all orders, discounts, payments, no sales, deletions, voids and more.

INTEGRATE WITH BEST OF BREED PARTNERS

Unlock the power of your OrderMate Point of Sale system, by connecting with best-of-breed industry partners. Expand and enhance your offering by integrating at-table ordering, online orders for pickup & delivery and reservations. Improve day to day operations by linking your POS to accounting, rostering and marketing providers.
Be supported with the tools to serve your customers better!

CLOUD ACCESSIBILITY

Access real-time data and insights wherever you are, with cloud access to OfficeMate. Manage your menu, keep track of reporting, or even view the transaction journal side by side with your camera system; from home or wherever you may be.

ControlCentre on smartphone

CONTROLCENTRE

Our ControlCentre app puts live data at your fingertips so that you can make quick decisions when you need to.

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Busy restaurant running reliably

ON-PREMISE RELIABILITY

Our on-premise POS system continues to be a reliable option for hospitality venues. OrderMate operates an internal network and makes use of an on premise database to ensure maximum up time and store essential sales information, regardless of your Internet connectivity.

OrderMate POS tablets

TAILORED HARDWARE SOLUTIONS

OrderMate is available on a range of devices, including state-of-the-art POS terminals and handheld tablets. Our trained consultants will help you select the right POS hardware solution that works for your venue, from a large-scale restaurant to an intimate bar.

Ongoing support by the OrderMate team

ONGOING SUPPORT

You can rest assured knowing that help is on standby 24/7 should you require any assistance with your OrderMate POS system. Our customer success, technical support and account management teams are made up of hospitality professionals; they not only understand Point of Sale, but also your business and its potential to succeed.

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WHAT PEOPLE SAY ABOUT ORDERMATE

YOMG

From the initial training, onboarding to everyday support items, our dedicated corporate relationship manager easily understands requests that are required from an operational perspective, and can offer solutions and alternatives to our inquiries.

YOMG
Ryan Bova

The Peacock South Yarra

Highly recommend OrderMate, the team is wonderful to deal with and provide excellent support. The interface is easy to use and reliable.

The Peacock South Yarra
Jenny O'Hagan

The Budgie Smuggler

OrderMate is great for everything, from managing our bar operations to implementing the integrated contactless ordering solution. It’s super easy, intuitive, and makes it 100 times easier to run my business. Now I can spend more time on the back-of-house system to review every little thing that happened on the weekends. It gives me the best breakdown and allows me to analyse where we can improve our service or how we can operate better.

The Budgie Smuggler
Charlie Jacob

400 Gradi

I have seen many systems in the market, both locally and overseas and none are easier to use and teach staff especially in an industry with increasing staff turn-over. This was critical to me and the ongoing success of my business.

400 Gradi
Johnny Di Francesco

Pickett & Co

It's user-friendly, easy to use and I don't have to worry. I found the follow-up support and guidance to be extremely professional.

Pickett & Co
Scott Pickett

Axil Coffee Roasters

I certainly recommend OrderMate for other businesses. It's initially a big investment, but it definitely pays off the future and no modern hospitality business can operate without a quality POS system.

Axil Coffee Roasters
Dave Makin