Online Ordering Updates: New Features & Bug Fixes

Delivery Zones

The brand new Delivery Zones feature within OrderMate Online offers an easy-to-use interface that allows users to draw delivery areas onto a map and really pinpoint where your service will be available. By implementing this feature, you'll gain exceptional benefits such as an impressive visual scope so you can make more strategic and targeted decisions with your delivery service.

OrderMate Online Melbourne delivery zones OrderMate Online delivery zones

More information here

Backend re-skin

OrderMate Online has had a face-lift! Our graphics team have re-designed the Backend of OrderMate Online, to increase visual appeal and make it easier to find pages.

an image of ordermate online backend re-skin OrderMate Online backend

SMS Marketing

SMS Marketing allows merchants to increase sales by sending offers to customers who've ordered through OrderMate Online, OrderMate POS, or from any other source (through a spreadsheet).

  • Send targeted SMS Campaigns to your Customer Database
  • Promote Special Promotions and Discounts to attract more business
  • Reach a large amount of Customers at the same time
  • Schedule your SMS Campaigns to send at optimal times

Find out more about SMS Marketing.

SMS Marketing dashboard SMS Marketing

 

Heat Maps

Heat maps show you the geographic location of your delivery orders, to help you identify pockets of popularity and areas of opportunity. By heat mapping the areas you currently service you are able to strategically identify other regions of customers who may not know about your offerings and market to them accordingly. This is a great way to strategically build your customer database from the ground up.

 

OrderMate Online heat maps heat maps

Improved Reporting

We've improved reporting to now include members vs guests, promo codes and SMS campaigns.

OrderMate Online improved reporting improved reporting

Free Item Promo Codes

Users can now implement promotional codes that gives customers a free or discounted menu item.

(eg: spend $30 and get a free garlic bread).

Find out more about Promo Codes here.

ordermate online free item promo code ordermate online promo code

Multi-select

 

OrderMate Online promo code multi-select multi-select

 

 

 


Minimum order total per suburb/delivery zone

Previously, you could only set a single minimum order total that applied to all deliveries. You can now configure this for each delivery zone / suburb under Locations | Delivery Zones.

 

OrderMate Online Minimum order total per suburb/delivery zone Minimum order total per suburb/delivery zone

Other improvements

  • We've changed how PayPal works, so it doesn't always take customers away from the site.
  • You can now configure Terms and Conditions for Promo Codes. These will be shown when a customer adds a promo code to their cart.
  • We've made some SEO improvements
  • We've updated the Order page to load faster