JOIN THE TEAM

OrderMate is a market leader in the hospitality software space; we not only pride ourselves on our product and service delivery, but more importantly the PEOPLE and team we work with. We are renown for a great culture, offering a diverse and flexible work environment so that we can encourage an energetic and dynamic team which rewards results.

Our Vision

Shape the future of dining

Our Values

Think 'experience first'

Demand excellence

Learn curiously & share

Get sh!t done

Courage with integrity

 

INTERESTED IN JOINING THE ORDERMATE TEAM?

SALES CONSULTANT – BRISBANE, SYDNEY AND MELBOURNE

Quick Details

  • Building yours and the overall sales pipeline

  • Closing business and celebrating wins on an individual and team basis

  • Have intelligent conversations with customers

  • Not afraid to build tension and get the answers you need

  • Measure yourself by outcomes and challenge yourself to exceed targets

  • Got the killer instincts about people, results and strategic sales concepts

  • Disciplined in your approach but able to think outside the box when needed to

 

APPLY

Are you an ambitious sales enthusiast with a killer instinct?!

This is a unique opportunity to work in a National Sales team for a leading industry brand in the Hospitality Digital Services space (SaaS).

Don't take our word for it, check out some of our employee and customer testimonials:

 

 

What you bring:

  • You have been a consultative seller before and understand how to sell products/services in a medium to long sales cycle
  • You are able to have intelligent conversations with customers on their actual requirements
  • You are not afraid to build tension and get the answers you need
  • You ask good questions and are focused on listening to establish a relationship
  • You are driven and want to be recognised for your efforts
  • You measure yourself by outcomes, and challenge yourself to exceed targets
  • You've got killer instincts about people, results and strategic sales concepts
  • You're disciplined in your approach but able to think outside the box when you need to

What does success look like for you?

  • You will fast become a well respected consultant making a significant difference to our client's success
  • You will be a master of the sales results, owning and knowing your piece of the overall success with a deep sense of achievement
  • You will be thriving on hitting your targets and reaping the rewards
  • You’ve learnt a lot about our product offering, ideal customer profiles (ICP’s), customer needs/wants and embraced all our processes and internal tools/software
  • You have achieved and grown significantly both personally and professionally
  • You’ve become an invaluable member of our team

Why OrderMate?

  • You get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
  • Regular social initiatives/events
  • Diversity and Equal Opportunity is a big focus for us
  • No office politics and dictatorship management
  • Welcomed ideas, inputs and suggestions that actually get taken into account
  • Our staff testimonials on Youtube and reviews on Glassdoor will tell you all about the employee experience

We’ve always believed in hiring the best people and making them feel part of the OrderMate family. We know that people are the heart of any business and it takes a team of GREAT individuals to reach the summit. To become an instrumental part of our team, further our vision and contribute to success…. APPLY NOW by sending your resume!

Here's another video to highlight just one of our passions:

CUSTOMER SUCCESS MANAGER – MELBOURNE

Quick Details

  • Educating and onboarding our customers

  • Ensuring our customers are set up for success

  • Building great customer relationships

  • Have an analytical mind

  • Can multitask and prioritise like a pro

  • Excellent at meeting deadlines

 

Apply

We are looking for a self-drive individual to join us as a Customer Success Manager. You will be instrumental in educating and onboarding our customers on our software and ensuring they are set up for success.

Check out some of our employee and customer testimonials:

 

 

What you bring?

  • Customer experience is front of mind for you
  • You have demonstrated hands on knowledge on how to train others
  • You are all about the details and asking questions to establish the right outcomes
  • Building rapport and great relationships is something you are great at
  • You are passionate about people, learning and working as part of a team
  • You have worked in an operational customer service role before
  • Are technically capable and have an analytical mind
  • Can multitask and prioritise like a pro
  • Excellent at setting and meeting deadlines

Why OrderMate?

  • You get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
  • Regular social initiatives/events
  • Diversity and Equal Opportunity is a big focus for us
  • No office politics and dictatorship management
  • Welcomed ideas, inputs and suggestions that actually get taken into account
  • Our staff testimonials on Youtube and reviews on Glassdoor will tell you all about the employee experience

We’ve always believed in hiring the best people and making them feel part of the OrderMate family. We know that people are the heart of any business and it takes a team of GREAT individuals to reach the summit. To become an instrumental part of our team, further our vision and contribute to success…. APPLY NOW by sending your resume!

Here’s another video to highlight just one of our passions:

 

SERVICE AND SUPPORT SPECIALIST - MELBOURNE

Quick Details

  • Tech savvy professional

  • Delivering exceptional customer service

  • Ability to work on weekend support calls/rotating rosters

  • Perform remote online and telephone customer service and support enquiries

  • A problem solver

  • All about the details

 

APPLY

We are looking for a tech savvy customer service orientated professional wanting to join our OrderMate Melbourne team as a Service and Support Specialist.

Check out some of our employee and customer testimonials:

 

 

What you bring?

  • Delivering exceptional customer service is one of your highest priorities
  • Ability to work on weekend support calls/rotating rosters
  • The ability to perform remote online and telephone customer service & support enquiries
  • Customers are front of mind to you always
  • A problem solver - capable of asking intelligent questions to understand a customer's situation and how to best assist them
  • Details are important to you and you note these accordingly
  • An understanding of the hospitality industry and preferably experience using POS systems
  • Technical experience - familiar with email, web browsers, troubleshooting remotely and onsite (hardware and software advantageous)

Why OrderMate?

  • You get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
  • Company sponsored group fitness sessions for the entire team
  • Regular social initiatives/events
  • Diversity and Equal Opportunity is a big focus for us
  • No office politics and dictatorship management
  • Welcomed ideas, inputs and suggestions that actually get taken into account
  • Our staff testimonials on Youtube and reviews on Glassdoor will tell you all about the employee experience

We've always believed in hiring the best people and making them feel part of the OrderMate family. We know that people are the heart of any business and it takes a team of GREAT individuals to reach the summit. To become an instrumental part of our team, further our vision and contribute to success....APPLY NOW!

Here's another video to highlight just one of our passions: