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Online Ordering Tips for Mother's Day 2020

Tuesday, May 5, 2020

Mother's Day is fast approaching and we want your venue to get the best out of it! So in true #helpinghospo spirit, we have partnered with HungryHungry to help you prepare your menu and offering for #MothersDay.

HungryHungry's Customer Onboarding Manager, Emily has compiled their top tips supported by a useful video tutorial at each point.

mothers day 2020-photoshopped

1. Enable pre-ordering

Start accepting orders right up to and on Mother's Day.

*Note that activating pre-ordering is applied to the entire menu and cannot only be applied to certain items.

Watch the video tutorial on how to enable pre-ordering here

2. Turn on order throttling

Order throttling controls the number of orders received per 15-minute slot. Once your time slot fills up with orders, it will disappear and only allow your customer to select an available time slot. 

This feature ensures the flow of orders going to the kitchen and drivers are kept under control. 

Watch the video tutorial on how to turn on the order throttling function here

3. Create a Mother's Day deal

Create a special deal with our super easy Promo Code Wizard. Offer a free bottle of wine, dessert, or delivery with orders over a certain amount. Reward pre-orders with a special pre-order promo code.

Watch the video tutorial on how to create a promo code here

4. Optimise your venue bio

The venue bio is an eye-catching, animated tile that appears at the top of your menu page. This is a great way to advertise your special deal and overall menu offering!

Watch the video tutorial on how to optimise your venue bio here

5. Run an SMS campaign

Run an SMS campaign to let customers know about your special deal or your pre-order function.

Watch the video tutorial on how to run an SMS campaign here

mothers day online ordering

Although this Mother's Day is unlike what it is in the past, you can still use this special occasion to engage with your customers and allow them to treat their mothers in a different way. 

While you are anticipating a higher demand than usual, we are here and ready to help you to run a better business. At OrderMate, we dedicate ourselves to delivering unrivalled support to you 24/7, so if you need to reach out to us for any support enquiries, call us at 1300 667 002 or click here for other ways to get in touch with us!

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