CUSTOMER SUCCESS MANAGER – MELBOURNE

Quick Details

  • Educating and onboarding our customers

  • Ensuring our customers are set up for success

  • Building great customer relationships

  • Have an analytical mind

  • Can multitask and prioritise like a pro

  • Excellent at meeting deadlines

We are looking for a self-drive individual to join us as a Customer Success Manager. You will be instrumental in educating and onboarding our customers on our software and ensuring they are set up for success.

Check out some of our employee and customer testimonials:

 

 

What you bring?

  • Customer experience is front of mind for you
  • You have demonstrated hands on knowledge on how to train others
  • You are all about the details and asking questions to establish the right outcomes
  • Building rapport and great relationships is something you are great at
  • You are passionate about people, learning and working as part of a team
  • You have worked in an operational customer service role before
  • Are technically capable and have an analytical mind
  • Can multitask and prioritise like a pro
  • Excellent at setting and meeting deadlines

Why OrderMate?

  • You get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
  • Regular social initiatives/events
  • Diversity and Equal Opportunity is a big focus for us
  • No office politics and dictatorship management
  • Welcomed ideas, inputs and suggestions that actually get taken into account
  • Our staff testimonials on Youtube and reviews on Glassdoor will tell you all about the employee experience

We’ve always believed in hiring the best people and making them feel part of the OrderMate family. We know that people are the heart of any business and it takes a team of GREAT individuals to reach the summit. To become an instrumental part of our team, further our vision and contribute to success…. APPLY NOW by sending your resume!

Here’s another video to highlight just one of our passions:

 

Application form