Do you sometimes find that you have questions about the OrderMate system? Want to double check how best to do something in back of house? Introducing our new Online Help desk. It's super easy to use, opens up the communication gateways to all our support team members and best of all its available to access 24/7. Just simply send your question or request via email to or log in to our new Online Help desk platform - and submit your question there. Once submitted you can track the progress of your query and can receive open dialogue with the support team member attending to your question. OrderMate's Online Help desk is also home to a plethora of "How To" guides and videos as well as live forums with other customers using the tool. We all have questions every now and again about technology we use every day. Our new Helpdesk is only a click away. Looking forward to chatting with you soon. Published: December 8, 2014 Subscribe to latest news and updates!