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OrderMate point of sale

Account Manager

Melbourne · Hybrid · Full-time

About OrderMate:

We provide more than just kick ass POS solutions by working with the best hospo operators to Engage and Attract more diners.

We create an experience that is inspired through sharing our insights, tech, hospitality knowhow - we’re all foodies too.

Our vision is to “Shape the Future of Dining”- to allow hospitality businesses to pivot, promote & progress in order to unlock their vision.

We have a dedicated team who live and breathe our Values. No single person has the full recipe for success, it takes a team - and an extraordinary one at that!

Our Values:

  • Think ‘experience first’
  • Demand excellence
  • Learn curiously & share
  • Get sh!t done
  • Courage with Integrity

KEEP READING to hear more about your next opportunity!

We are seeking a go getter who is excited by the prospect of building and nurturing relationships that assist in growing the OrderMate brand and client portfolio.

You will be an instrumental player in helping grow the sales pipeline, having valuable conversations with key clients and prospects, and uncovering sales and networking opportunities that will be celebrated by the team!

What your day to day will look like:

  • Proactively contact all clients in your "book of business" to ensure they are engaged and happy with our services.
  • Generating revenue by upselling additional products & services and building strong relationships that retain existing clients.
  • Work closely across teams including other Account Managers, Sales Consultants and Customer Experience to drive solutions for your clients.
  • Having an in-depth knowledge of business products and value proposition.
  • Aligning potential customer's needs with our product and service offering.
  • Attending industry events and networking activities.
  • Continue to grow your knowledge of the OrderMate product and find ways to scale this knowledge out to your clients and peers.

What you bring:

  • You have been an Account Manager before or something similar for at least three years.
  • You consume industry related media, and always have your finger on the pulse.
  • You’re a born networker, always looking to make the next connection.
  • You are not afraid to build tension, ask great questions and listen with intent.
  • You measure yourself by outcomes, and challenge yourself to exceed targets.
  • You've got killer instincts about people, results and strategic account growth concepts.
  • You’re disciplined in your approach but able to think outside the box when you need to.

Why OrderMate?

  • You will work with a tight knit team who embrace innovation and are committed to being excellent at what they do.
  • Company sponsored group initiatives which have a focus on well-being and interaction.
  • Regular team/company catch ups (Virtual and face to face!)
  • Access to an Employee Assistance Program (EAP) which provides dedicated counselling services so you can look after you!
  • Diversity and Equal Opportunity is a big focus for us.
  • No office politics and dictatorship management.
  • Welcomed ideas, inputs and suggestions that actually get taken into account.
  • Our staff testimonials on Youtube and reviews on Glassdoor will tell you all about the employee experience.

We’ve always believed in hiring the best people and making them feel part of the OrderMate family. We know that people are the heart of any business and it takes a team of GREAT individuals to reach the summit. To become an instrumental part of our team, further our vision and contribute to success... APPLY NOW!

You’re welcome to apply directly to: with your most up to date CV and cover letter. A personalised cover letter or short video goes a long way in making your application stand out!

We’ll be moving quickly and won’t be taking applications for long, so we'd love to see you apply soon!

Check out our team testimonial and deets:

No Recruitment Agency Enquiries Please, we have this covered!